Privacy Policy
This Privacy Policy describes how M2 Wellness, LLC dba Melt 4 Life collects, uses, and shares your information when you visit our site or purchase our products.
Information we collect
We collect order information (name, email, shipping address, phone), payment information processed by our payment processor, and marketing attribution data such as UTM parameters, creator codes, and click identifiers.
Health Information
We do not send health information, quiz answers, or medical conditions to advertising or analytics platforms. Attributable data shared with ad platforms is limited to product ID, name, price, quantity, and currency, plus hashed email and phone for customers who accept marketing cookies.
Text Messaging
Mobile numbers and SMS consent are never shared with third parties for marketing. See our SMS Terms for message frequency and opt-out instructions.
Your Choices
You may update your email and text preferences or unsubscribe from all marketing at any time from your preferences page.
Contact
Questions about this policy can be sent to our support email listed on this page.
Terms of Service
These Terms of Service govern your access to and use of the website and services provided by M2 Wellness, LLC dba Melt 4 Life. By placing an order or using our services, you agree to these terms.
Eligibility & Accounts
You must be at least 18 years of age to purchase products or use this website. You are responsible for maintaining the confidentiality of your account information and credentials.
Orders & Pricing
All orders are subject to acceptance and availability. Prices are displayed in USD and may be updated without prior notice. We reserve the right to limit quantities or refuse service.
Intellectual Property
All content on this site, including logos, trademarks, text, graphics, and formulations, is the property of M2 Wellness LLC and is protected under applicable intellectual property laws.
Limitation of Liability
To the maximum extent permitted by applicable law, Melt4Life shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Refund Policy
At Melt 4 Life, our weight loss program and supplements are very specific and the protocol must be followed PRECISELY to achieve the intended results. Any deviation, however small and seemingly inconsequential, may keep the participant from losing the desired weight. Due to the unique nature of this program and the supplements, specifically, we are unable to give any refunds after 7 days from receipt of the products. Products must be shipped back to Melt 4 Life, at the expense of the purchaser. Melt 4 Life will issue a refund of the actual price paid for the products returned after receipt of returned products. Please initiate return/refund process by emailing us your order number, name, email address and products intending to return, to [email protected].
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on initial orders. If you are not satisfied for any reason, reach out to our customer care team within 7 days of your order being received. An order is considered "received" on the day when the shipment is shown as "delivered" by the shipping carrier. If you have any questions, please don't hesitate to reach out to our office via phone, text or email.
How to Request a Refund
Contact our support team at [email protected] with your order number and request. Our team will guide you through the return verification steps.
Processing Time
Approved refunds are credited back to your original payment method within 5 to 10 business days, depending on your financial institution.
Shipping Policy
We strive to ensure fast, reliable delivery of your Melt4Life orders across the United States.
Fulfillment & Dispatch
Orders qualifying for standard shipping are typically processed and dispatched within 1 to 2 business days from our fulfillment center.
Standard Delivery
Standard domestic delivery typically arrives within 3 to 7 business days from the date of dispatch. Tracking information will be emailed once your order leaves our facility.
Shipping Address Accuracy
Please review and verify your shipping address details carefully at checkout to avoid processing delays or misdeliveries.
Subscriptions Policy
Our recurring subscription program ensures you never run out of your daily Melt 4 Life wellness routine.
Automatic Recurring Billing
By opting into a subscription, you authorize recurring charges to your payment method at the frequency selected at checkout until canceled.
Skip, Pause, or Cancel Anytime
You can adjust delivery schedules, update billing details, skip upcoming shipments, or cancel your subscription at any time via your customer account dashboard.
Modification Window
To avoid charges for an upcoming shipment, please submit any cancellations or modifications at least 24 hours prior to your scheduled renewal date.
Medical Disclaimer
Please read this medical disclaimer carefully before purchasing or consuming any Melt 4 Life dietary supplements.
FDA Disclaimer
The statements made on this website have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
Consult Your Healthcare Professional
Always consult with a licensed physician or healthcare provider prior to starting any new dietary supplement, especially if you have a known medical condition, are taking medications, or are pregnant or nursing.
SMS Terms & Texting Policy
By opting in to receive SMS text updates from Melt 4 Life, you agree to these SMS Terms and Texting Policy.
Message Frequency & Types
We send transactional order updates, shipping notifications, and occasional promotional messages. Message frequency varies based on customer interaction.
Rates & Carrier Support
Standard message and data rates may apply. Carriers are not liable for delayed or undelivered text messages.
Opt-Out & Help
You can cancel SMS notifications at any time by replying STOP to any text message received. For support, please email [email protected].
